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Your privacy matters – we’ll help you protect it.

Backpack was built from the ground up with you in mind, and that means protecting and championing your privacy in everything we do.

No surprises

We always let you know what personal data we’re collecting and why.

At each stage of using Backpack Health – from signing up, to adding health information, to changing your communication preferences – we’re transparent about what info we’re collecting and the reasons for doing so. We’re also clear about what we won’t be doing with your data, so you don't have to wonder. And we embrace local privacy regulations, such as the General Data Protection Regulation (GDPR) in EU countries.

When you see you’ll know we’re talking about your privacy. You can always reach out to us, too and ask us any questions you may have.

You’re in control

You decide what gets shared and with whom.

We start by making your personally identifying information private by default. Then, we give you all the information you need to decide how you want to share your data and with whom. We’ll only share your personally identifying information (name, date of birth, etc.) for purposes noted in our Privacy Policy.

When you want to share your personal health info with the ones who need it, we make it easy to add health details to your Share Cards or invite another user to share access to your profile. You control who sees what when it comes to your personal health information.

We know that privacy and data security go hand-in-hand. Learn more about how we protect your data security.